Empower medical assistants to deliver exceptional care

Equip your medical assistants with the skills they need to thrive. Through evidence-based training and interactive patient scenarios, the MAO program ensures readiness for real-world clinical challenges.

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Unlock better outcomes with skilled medical assistants

The MAO program empowers your team to achieve clinical excellence, reduce errors, and enhance patient satisfaction.

Accurate Vital Capture

Reinforces vital sign tracking skills and prepares MAs to identify abnormalities, reducing errors in patient assessment.

Infection Prevention

Guides best practice for infection prevention prevents cross-contamination, ensuring safer clincal enviroments.

Medication Accuracy

Teaches precise medication administration and helps MAs prevent risk-prone drug administration errors.

Emergency Readiness

Trains on emergency response procedures and equips staff with life-saving responses, improving critical outcomes in emergencies.

Covers 29+ Skills

Keeps medical assistants current and capable across a wide range of clinical duties, and feel respected and trusted as a fully capable member of the healthcare team.

Engaging Onboarding

Streamline orientation with automated skills checklists and reduce onboarding time for new hires.

Comprehensive features built for success

From realistic clinical scenarios to automated checklist tracking, MAO covers everything your organization needs for medical assisant training.

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Designed for excellence, built for all settings

From busy clinics to specialized care facilities, MAO builds better patient outcomes by empowering medical assistants.

Healthcare Admins

Enhance workforce readiness and reduce vacancy rates.

Clinical Educators

Provide evidence-based resources and assessments.

Ambulatory Clinics

Equip staff with comprehensive onboarding tools.

Medical Assistants

Embark on your career with confidence and skill.

We’re here every step of the way

Our goal is to provide an unparalleled experience for our customers. From dedicated onboarding teams to ongoing support and product updates, we’re committed to your success.

Customer Support

HealthStream offers Customer Service Support 800-521-0574 or customer.service@healthstream.com from 7 a.m. – 7 p.m. CST (holidays excluded).

HealthStream User Groups (HUGs)

As the platform trusted by more than 70% of U.S. healthcare organizations, our quarterly HUGs connect you with your peers

HealthStream Community

The award-winning HealthStream Community provides unprecedented access to product documentation, live webinars, and peer support

Monthly Notifications

By opting in, you’ll receive a detailed monthly update with helpful tips and new information

Success Management

We’re here for you, with specialized, product-specific support from a HealthStream Success Manager to help guide your journey to adoption

HealthStream Academy

Gain access to educational resources 24/7, including self-paced micro-learning libraries to enhance initial and ongoing product training and save time.

Take the next step

Access actionable insights and tools designed to support your goals. Download this essential resource to unlock strategies, improve performance, and drive meaningful results for your team.

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Increase your impact

Combine the MAO program with other HealthStream products for a comprehensive approach to workforce efficiency and education.

Competency Suite+

Achieve clinical excellence in healthcare with unlimited continuing education courses

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Dynamic Health

Access a vast library of training resources

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Checklist

Maximize learning for the healthcare workforce

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Built for medical assistants—powered by hStream

Bring it all together with seamless access to the largest healthcare content marketplace, exclusive applications, specialized tools, and significant subscriber discounts.